Privacy Policy

In order to make your visits to this Hollister Co. site as cool as possible, we collect information when you visit us. We believe an understanding of what information we collect online and how we use that information is important to all visitors, and the following privacy policy statement summarizes those practices. This privacy policy statement applies to the information collected online by this site.

Information we gather online

General browsing

We gather navigational information about where visitors go on our website. This information allows us to see which areas are most visited and helps us improve the quality of your online experience. Additional non-personally identifiable information (for example, domain type, browser version, service provider, IP address) may also be collected which will provide information regarding the general use of our website.

Personal information

Feedback. If you complete a feedback form, we will collect your name, e-mail address, mailing address and any information that you provide in the text of your message.

Sign up for mailing list. When you sign up to be added to our mailing list, we will request information such as your name, gender, e-mail address, and postal address.

Purchasing at the online store. If you purchase merchandise, we will gather personal information (name, postal address, e-mail address, telephone number and payment information), as well as information about your purchases.

Using information we collect online

If you sign up for the Hollister Co. mailing list, your information will be used to send you information about Hollister Co. products. Information collected in the online store may be used to add online purchasers’ names, postal addresses and purchasing information to our postal mailing list and for Hollister Co. marketing.

If you no longer wish to receive e-mails, use the unsubscribe link in any marketing message or contact Customer Care. If you request to be removed from our e-mail marketing list, you may still receive e-mail confirmations for any orders placed on this site.

Information we share with third parties

Hollister Co. does not sell or rent your e-mail address to unrelated third parties. We may share your e-mail address with our affiliated companies (such as Abercrombie & Fitch and abercrombie kids) so that they may send you promotional materials about their products. Affiliated companies will not sell or rent your e-mail address to unrelated third parties.

We may make names and postal addresses in our postal mailing list, sometimes categorized by purchasing information, available to affiliates and other unaffiliated companies for their marketing purposes. To opt out of sharing your postal address with unaffiliated third parties for their direct marketing, contact Customer Care and tell us you do not want your postal address shared.

We may use third parties to help us provide services to you, such as monitoring site activity, serving site content, organizing information, conducting surveys, and administering e-mails. We may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or to protect users of our website, the site or the public.

Cookies

Hollister Co. uses a browser feature known as a cookie, which assigns a unique identification to your computer. Information collected from cookies is used to evaluate the effectiveness of our website, analyze trends and administer the website, keep track of items you put into your shopping bag, and tell us whether you have visited in the past.

Privacy of children

This site is not directed at anyone under the age of 13, and no one under the age of 13 should provide personal information on this website.

Links

Our website may contain links to other websites. Hollister Co. does not evaluate and is not responsible for the privacy practices or the content of such websites.

Security statement

We limit the number of employees that have access to databases that contain personal data. It is our policy never to send your credit card number via e-mail. The online store accepts orders from browsers that permit communication through Secure Socket Layer (SSL) technology. While we implement these security measures, 100% security is not always possible.

International users

If you are visiting from a location outside of the U.S., your connection will be through servers located in the U.S., orders will be processed in and shipped from the U.S., and information you provide will be processed and maintained on systems located within the U.S.

California residents

California residents may have additional rights described in our California Privacy Notice, including the right to request access, deletion, and to opt out of the sale or sharing of personal information. See also Do Not Sell or Share My Personal Information.

Questions / contact us

Hollister Co.
Attn: Privacy Policy Manager
Customer Care: 1-866-220-9131
Email: Email Us

Also see our Website Terms of Use.